Terms of service

Effective Date: November 4th, 2024

Welcome to Zink Bikes!
We’re stoked to have you here. Before you dive into the world of awesome mountain bike frames, there are a few ground rules we need to lay out. Don’t worry, we’ll keep it simple and chill.

1. Who We Are

We’re Zink Bikes, your go-to place for high-quality, performance-driven mountain bike frames. When you buy from us, you’re not just getting a frame—you’re joining a crew of riders who live for the thrill of the trail.

2. Using Our Website

  • Respect the Ride: Feel free to cruise our site, shop our frames, and check out the cool stuff we share. Just don’t mess with it—no hacking, messing with code, or using our content without permission. Keep it legit!
  • Your Account, Your Responsibility: If you create an account, it’s all yours. Keep your login details safe, and don’t share them. If someone else uses your account, we’re not responsible for what goes down.

3. Purchasing From Us

  • Pricing: We try to keep our prices accurate and up-to-date, but if we make a mistake (we’re only human), we’ll let you know before processing your order.
  • Shipping: We’ll get your frame shipped out as fast as possible. Shipping times might vary depending on where you are, but we’ll keep you in the loop. Once it’s shipped, we’ll send you a tracking number so you can follow the journey.
  • Returns & Refunds: Not digging the frame? No problem! Check out our Return & Refund Policy for the details. Basically, you have 30 days to return it, and we’ve got your back if anything’s wrong with your order.

4. Warranties

We stand behind the quality of our frames, but if something goes wrong, we’ve got your back. We offer a limited warranty on our frames—check the specific details that come with your frame for more info. Just remember, normal wear and tear or damage from gnarly crashes aren’t covered.

5. Ride Safe

We build our frames to handle some serious terrain, but remember: biking is an adventure, and it comes with risks. We’re not responsible for any injuries, accidents, or damages that happen while you’re out there shredding the trails. Always ride smart, wear your gear, and follow your local biking laws.

6. Privacy Policy

We take your privacy seriously, and we’re not into sharing your info with anyone shady. For the full breakdown, check out our Privacy Policy. Long story short, we use your info to process your orders, improve your experience, and keep in touch. We won’t spam you—promise.

7. Changes to These Terms

We might tweak these terms every now and then. When we do, we’ll post the updated version here. It’s up to you to check in and make sure you’re cool with the latest version. If you keep using our site and buying our frames, it means you agree to the updates.

8. Contact Us

Got questions? Issues? Just want to chat about your new frame? We’re here for it! Hit us up:

  • Email: service@zink.bike

That’s it! Keep it fun, keep it safe, and happy riding! Thanks for being part of the Zink Bike gang!